Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Backlash
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.
